PRIVACY POLICY

Sunsets and Dinks Privacy Policy

Last updated: February 06, 2024

Welcome to Sunsets and Dinks, where we're committed to safeguarding your privacy with the same intensity you bring to the court.

This Privacy Policy describes how Sunsets and Dinks (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://sunsetsanddinks.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

Just like the game of pickleball itself, our policies may evolve over time. We'll update this Privacy Policy as needed to reflect changes in our practices or for other reasons. Rest assured, we'll always keep you informed by posting the revised policy on our site and updating the "Last updated" date.

How We Collect and Use Your Personal Information

To serve you better, we collect personal information from various sources, depending on how you engage with us. This information helps us communicate with you, provide our services, meet legal obligations, and safeguard our business and your rights.

What Personal Information We Collect

Information You Provide Directly:

Contact details like your name, address, phone number, and email.

Order information, including billing and shipping details, payment confirmation, and contact info.

Account information such as usernames, passwords, and security questions.

Shopping details, like items viewed, cart contents, and wishlists.

Customer support communications and any information you share with us voluntarily.

Please note that certain features may require specific information from you. While you can opt not to provide it, doing so may limit your access to those features.

Information We Collect Through Cookies:

We use cookies, pixels, and similar technologies to automatically gather usage data. This includes details about how you access and use our site, device and browser information, network connection details, and IP addresses.

Information Obtained From Third Parties:

We may receive information from third-party vendors and service providers, including companies supporting our site, payment processors, and those involved in online tracking technologies.

How We Use Your Personal Information

Providing Products and Services: Your information helps us process payments, fulfill orders, send notifications, manage accounts, arrange shipping, facilitate returns, and enable product reviews.

Marketing and Advertising

We use your data for promotional purposes, including sending marketing communications and tailoring ads to your preferences.

Security and Fraud Prevention: Your information helps us detect and prevent fraudulent or malicious activity, and we urge you to keep your account credentials safe.

Communicating with You: We use your data to provide customer support and enhance our services, ensuring a responsive and effective experience.

Just as pickleball relies on a good serve, we rely on cookies to enhance your experience. These small files help us improve our site and services, remember your preferences, and analyze user interactions. While most browsers accept cookies by default, you can adjust your settings to manage or block them. However, please note that this might affect certain features and functionality. Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Wix, see WIX PRIVACY POLICY

How We Disclose Personal Information

We may share your data with third parties under various circumstances, including vendors providing services on our behalf, business and marketing partners like Wix, and in connection with legal or business transactions.

We may have disclosed categories of personal information for purposes such as providing and improving services and engaging in advertising and marketing activities.

User Generated Content

Just like a well-placed shot, your user-generated content can make a big impact. Any content you submit publicly through our services becomes accessible to anyone, and while we can't control how it's used, we're committed to safeguarding your privacy and security.

Third-Party Websites and Links

Our site may contain links to third-party platforms. While we strive to ensure your privacy, we encourage you to review the privacy policies of these sites, as we're not responsible for their practices or the security of your information.

Children's Data

Our services are designed for pickleball enthusiasts of all ages, but we don't knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided us with their data, please contact us, and we'll take appropriate action.

Security and Retention of Your Information

While we take precautions to protect your data, no system is foolproof. We recommend using secure channels for sensitive information. How long we retain your data depends on various factors, including legal requirements and business needs.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as access, deletion, correction, and portability. You can also opt out of certain data processing activities, and we'll respect your choices without discrimination.

Complaints

If you have concerns about how we handle your data, please reach out to us. We'll do our best to address your concerns promptly. If you're not satisfied with our response, you may have the right to escalate the matter to your local data protection authority.

International Users

Your data may be transferred, stored, and processed outside your country, including in the United States. We ensure appropriate safeguards are in place for such transfers, in compliance with relevant regulations.

For questions about our privacy practices or to exercise your rights, contact us at operations@sunsetsanddinks.com.